Terms & Conditions – Mindbend Mobile App

Version 1.0

Last Updated: January 31, 2026

Effective Date: January 31, 2026

1. Acceptance of Terms

By accessing or using Mindbend (the “App”), you agree to be bound by these Terms & Conditions. If you do not agree, do not use the App.

Mindbend is operated by Cenk Basbolat (“we,” “us,” or “our”).

2. Description of Service

Mindbend is an AI-powered meditation and wellness app that generates personalized guided practices based on your emotional state, goals, and usage history.

Important: Mindbend provides general wellness guidance and support. It is not a substitute for professional medical advice, diagnosis, or treatment. If you are experiencing a mental health crisis or medical emergency, contact emergency services or a qualified healthcare provider immediately.

3. Eligibility

You must be at least 13 years old to use Mindbend. Users under 18 should use the App with parental or guardian consent.

4. Account & Registration

You are responsible for maintaining the confidentiality of your account credentials.
You agree to provide accurate and current information during registration.
You are responsible for all activity under your account.
We reserve the right to suspend or terminate accounts that violate these Terms.

5. Data Collection & Use

What We Collect

We collect information you provide, including:

Account information (email, name)
Emotional check-ins and wellness data
Goals, intentions, and journal entries
Meditation session data and feedback
Usage patterns and interactions with the App
Voice recordings (when you use voice features)

How We Use Your Data

Your data is used to:

Personalize your experience: Train a private AI model that learns what works best for you
Generate custom content: Create meditation practices tailored to your emotional state and goals
Improve our service: Analyze usage patterns to enhance the App’s features and accuracy
Provide support: Respond to your questions and technical issues

Anonymized Data

We may aggregate and anonymize your data (removing all personally identifiable information) for:

Research and development
Training general AI models
Industry reporting and insights
Potential licensing or sale to third parties for AI training purposes

Once anonymized, this data cannot be linked back to you and is no longer considered personal information.

For more details, see our Privacy Policy.

6. Your Content

You retain ownership of content you create (journal entries, goals, reflections, etc.). By using the App, you grant us a license to use, process, and store this content to:

Provide and improve the service
Train your personalized model
Create anonymized datasets for product improvement and potential third-party use

You are responsible for the content you provide. Do not share information that:

Violates laws or regulations
Infringes on others’ rights
Contains malicious code or harmful material

7. Account Deletion & Data Retention

You may request account deletion at any time through the App settings.

Upon deletion:

Your personal information (name, email, user ID) will be permanently deleted within 14 days
We may retain anonymized usage data (with all personal identifiers removed) for product improvement, research, and potential licensing
Anonymized data cannot be traced back to you

Backup systems: Data may persist in backup systems for up to 30 days for technical reasons, then will be purged.

8. Subscription & Payment

Free Trial

We may offer a free trial period. You will not be charged until the trial ends unless you cancel before the trial period expires.

Subscription Plans

Monthly subscription: €10.99/month
Annual subscription: €86.99/year

Prices are subject to change with notice. Subscriptions automatically renew unless canceled before the renewal date.

Cancellation & Refunds

You may cancel anytime through your account settings or the platform’s subscription management (App Store, Google Play)
Cancellation takes effect at the end of the current billing period
Refunds are subject to the policies of the platform through which you purchased (Apple App Store, Google Play Store)

9. Prohibited Uses

You may not:

Use the App for illegal purposes
Attempt to reverse-engineer, hack, or disrupt the App
Scrape or extract data from the App using automated tools
Share your account with others
Use the App in a way that harms us or other users
Misrepresent your identity or affiliation

10. Intellectual Property

All content, features, and functionality of the App (including text, graphics, logos, AI models, and software) are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not:

Copy, modify, or distribute our content without permission
Use our trademarks or branding without authorization
Create derivative works based on the App

11. Disclaimer of Warranties

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

We do not guarantee:

Uninterrupted or error-free service
Specific outcomes or results from using the App
Accuracy or completeness of AI-generated content
That the App will meet your specific needs

Medical Disclaimer: Mindbend is not a medical device and does not provide medical advice, diagnosis, or treatment. Always consult a healthcare professional for medical concerns.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

We are not liable for:

Indirect, incidental, special, or consequential damages
Loss of profits, data, or use
Personal injury or emotional distress
Decisions made based on App content

Our total liability to you for any claim shall not exceed the amount you paid us in the 12 months before the claim, or €100, whichever is greater.

Some jurisdictions do not allow limitation of liability for personal injury or certain damages, so these limitations may not apply to you.

13. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses (including legal fees) arising from:

Your use of the App
Your violation of these Terms
Your violation of any third-party rights
Content you provide through the App

14. Privacy & Data Protection

GDPR (EU Users)

If you are in the European Union, you have rights under GDPR including:

Right to access: Request a copy of your data
Right to rectification: Correct inaccurate data
Right to erasure: Request deletion of your data
Right to restrict processing: Limit how we use your data
Right to data portability: Receive your data in a portable format
Right to object: Opt out of certain data processing

CCPA (California Users)

If you are a California resident, you have rights including:

Know what personal information we collect and how it’s used
Request deletion of your personal information
Opt out of sale of personal information

We do not sell your personal information. However, we may sell or license anonymized, aggregated data that cannot identify you.

International Users

By using the App, you consent to the transfer and processing of your data in the United States and the European Union, where our servers and service providers are located.

15. Third-Party Services

The App integrates with third-party services including:

Google Cloud (hosting, infrastructure, and AI models)
Botpress (conversational AI)
ElevenLabs (text-to-speech)
Deepgram (speech-to-text)
Microsoft Azure (backup text-to-speech)
Payment processors (App Store, Google Play)

These services have their own terms and privacy policies. We are not responsible for third-party practices.

16. Changes to Terms

We may update these Terms at any time. When we do:

We will update the “Last Updated” date
For material changes, we will notify you via email or in-app notification
Continued use after changes constitutes acceptance

You should review these Terms periodically.

17. Termination

We may suspend or terminate your access to the App at any time, including but not limited to situations where:

You violate these Terms
Your account has been inactive for an extended period
We discontinue the service
Required by law
We determine, in our sole discretion, that termination is necessary to protect the integrity of the service or other users

Upon termination:

Your access to the App will be revoked
Data deletion provisions (Section 7) apply
Sections that by nature should survive (liability, indemnification, etc.) remain in effect

18. Dispute Resolution

Governing Law

EU users: These Terms are governed by the laws of Italy
US users: These Terms are governed by the laws of Delaware
Other users: These Terms are governed by the laws of Italy

Arbitration (US Users)

Any dispute arising from these Terms shall be resolved through binding arbitration in accordance with American Arbitration Association rules, except you may bring claims in small claims court.

You waive your right to a jury trial and to participate in class actions.

EU Users

EU users are not subject to mandatory arbitration and may bring disputes in their local courts as permitted by law.

19. Miscellaneous

Severability: If any provision is found unenforceable, the rest remains in effect.

No Waiver: Our failure to enforce any right does not waive that right.

Entire Agreement: These Terms and our Privacy Policy constitute the entire agreement between you and us.

Assignment: We may assign these Terms; you may not assign them without our consent.

Contact: Questions about these Terms? Contact us at Cenk Basbolat(mailto:support@mindbend.app).

20. Contact Information

Cenk Basbolat

Email: Cenk Basbolat(mailto:support@mindbend.app)

Address:

Via Giulio Salvetti, 20

Rovereto, Trento 38068

Italy

Version History

v1.0 (January 31, 2026): Initial Terms & Conditions